Electric and Gas Bill Relief Program
The purpose of the Phase 2 program is to resolve COVID-period unpaid bills, to better position customers to manage their utility bills going forward, and to allow them to enter into more
Arrears in Electricity Bill: What It Means & How to Clear It
Learn what arrears in electricity bill means, why it happens, how to clear it, and tips to avoid overdue payments.
Addressing Utility Customer Arrears: Strategies for Recovery
Once customers in arrears have been identified, utility companies should prioritize clear and compassionate communication. This involves reaching out to customers through various
Arrearage: Understanding and Managing Past-Due Electricity
What Is an Arrearage? In the context of electricity supply, an arrearage is the amount of money a customer owes on an account that is past due. In other words, it is a past‑due balance that
Solar Billing: How Solar Panels Work With Your Electric Bill
Learn how solar billing works, how solar panels impact your electric bill, and ways to lower your solar power bill with net metering.
Electric and Gas Bill Relief Program
The purpose of the Phase 2 program is to resolve COVID-period unpaid bills, to better position customers to manage their utility bills going forward, and
What to Do If You Can''t Pay Your Electricity Bill
Has your electricity been turned off because you couldn''t pay the bill? Here''s how to get it turned back on and where you can get financial assistance.
Arrears in Electricity Bill: What It Means & How to
Learn what arrears in electricity bill means, why it happens, how to clear it, and tips to avoid overdue payments.
Utility Bill Arrears: Steps to Regain Control of Your Finances
By taking these steps, you can regain control of your finances and get back on track with your utility bills. Remember, falling behind on your bills is nothing to be ashamed of,
Arrearage: Understanding and Managing Past-Due Electricity Bills
What Is an Arrearage? In the context of electricity supply, an arrearage is the amount of money a customer owes on an account that is past due. In other words, it is a past‑due balance that
What to do about energy arrears
If you''ve fallen behind with your energy bill payments, this is known as being in arrears. Find out what happens when you have energy arrears and how to deal with the situation.
Late Payment Management: A Game Plan for Utilities
Explore effective late payment management strategies for utilities with our Late Payment Playbook. Learn how to employ smart bill design, modern payment solutions, and
BEHIND ON YOUR UTILITY PAYMENTS?
There are many different energy utility-related assistance programs available. Call your local Human Resources Administration (HRA) at (212) 331-3126 or 311, or visit on.nyc.gov/3/3E68m.